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The Redstone Truth Will Out

Village of Oak Creek  Photo by Bill Kusner

Village of Oak Creek Photo by Bill Kusner

Sedona AZ (January 21, 2013) – There are three things that will always come out eventually. The sun, the moon and the Truth.

No one seems to want to have a straight discussion about VOCA, and its responsibility to its owners. Everyone seems to have a corner where they want to retreat or a hole in which to firmly place their head.

VOCA has never been well liked. We, the home and property owners in the Association, are all members of a club we seem to dislike. We have neighbors that feel lucky to live on a property just outside its boundaries, and no one really wants to try to change things because, then, we’d have to participate in the meetings we can’t stand.

So, here’s my understanding of how we got to where we are – in the money pit we now call “Redstone.

There was an old building that had a snack bar. It was the VOCA home for offices and a community meeting room, a library of paperbacks, a computer on a stand, a couple of spacious bathrooms for golfers to change into golf attire, some bulletin boards covered in lists and notices, and some ambling room. The building was pretty outdated.

The Association could afford to upgrade. Many months of planning and voting and debating ensued.

Gari Gold Richardson questions VOCA in IMA Village Voice
Gari Gold Richardson questions VOCA in her Village Voice

Fears of building a “Taj Mahal” were paraded and a “Taj” was not built. A swimming pool was crossed off the list of amenities, but a nice building with a real restaurant was built, for, if I remember correctly, about $650,000, paid for in part by cash and a bond with money loaned by folks in the neighborhood.

The bond was very short term and was paid back, punctually. It came around after that, for all that, the kitchen was still the old snack bar enclosed within this (otherwise up-to-date) building! Hard to believe but, as I understand, true.

Wait, I’m ahead of myself.

Kathy Chambers leased the space for a restaurant she called “Mulligan’s.” Serving breakfast, lunch and dinner, as well as catering for VOCA and golf meetings and luncheons, Mulligan’s was the restaurant in the VOCA clubhouse for seven years.

Kathy had previously run a golf course restaurant in Lake Montezuma. She built the Village of Oak Creek Association business slowly, developing a bridal business catering weddings from which VOCA benefited by banquet room rental fees and tee box to the bride for the ceremony.

When the VOCA restaurant lease came up for negotiations, the mud began to fly. Why? Don’t know.

The Red Rock News became the forum for this way to public negotiations. From what I humbly understood, some people at VOCA felt VOCA should be making more money from the business built by Ms. Chambers. I wonder who started that?

So, it was decided that the restaurant would be run by VOCA.

Exit, Ms. Chambers.

Then, and here’s where I become fascinated, confused, and frustrated, the kitchen is “not up to code.” It is a terrible horrible mess.

NOT UP TO CODE?” But wait, it’s a new building. Less than ten years old! How did this happen? So, okay, let’s not quibble about a few grease traps.

Well, they are “verrrry” expensive to bring (shiver) up to code.

Okay, so what could that cost really?

$60,000.

Holy Moley, realllllllly?

Okay, so now while we’re at it, how ’bout a nice patio? Some new carpet and bar?

Now we’re looking at closing the restaurant all together, and killing the bridal momentum for a year! What else?

Let’s buy sandwiches at IGA, bottled water and soda for the golfers.

We (the Association) are out the Mulligan’s lease money and the utility contribution. Seems like a small sacrifice for when we re-open, but the renovation costs, wait for it, comes with the price tag of (cymbal crash) $800,000!

Yeah, high five digits. Most of a million.

How’d that go down? How’d that happen? Who authorized that check? Checks?

And where do I stand on line for mine?

What happened to all the busybodies that previously screamed “We don’t want a Taj Mahal built!” – those same folks that patrol the VOCA streets, looking for homeowner violations of regulations and who turn in reports regularly? A fence too high, an unsightly propane tank, messy yard. Sigh, I am missin’ those busybodies right now because I finally understand they cracked their whips on both sides of the VOCA fence.

For the VOCA regulations to work and be meaningful, everyone has to play by the same rules. If there was an agreement about these expenditures, a nod to the check writer by the membership, I haven’t heard about it. Have you? Did you give the nod?

Was it you who said this was a sound idea in the middle of the worst economic times we have seen in decades?

Now, it’s hard to win back the brides, win back the family diners, the on-the-fly golfers and ladies that lunch, or older folks that relied on Kathy Chambers for her home-styled cooked meals.

The newer VOCA place looks a bit more upscale, the ambiance is lovely, but the Friday night fish fry looks bashful (even apologetic) in such romantic lighting. Whose strategy was this?

My money, poorly spent, points to the guy the Association hired to run the businesses, Tony Rizzo. He seems to continue to run the businesses.

Rizzo is the only one not getting fired, or being asked to quit. There is another question I’d like an answer to…How does Tony Rizzo keep his job?

What is it that VOCA says now? Dial back expenses, dial back hours and personnel. Nope, these don’t seem like the answers to “How to run a restaurant well.” Another bad plan.

The brilliant alternative plan now being actively researched? Lease it out to someone who knows the restaurant business.

If only this was an episode of Seinfeld, I’d be smiling and nodding. Wait, I am smiling and nodding, because we have come full circle just like Seinfeld’s standup and, frankly, I get a bit Schadenfreude-ish even when it’s an extension of me that is in an accident.

Why is leasing the only right answer for a restaurant at the VOCA clubhouse? Because the restaurant business is a tough, low margin business with tough hours. It’s really, really, hard to pay someone enough for all the expertise, long hours and tinkering with the menus, getting to know the customers, all the details that it takes to be successful.

Especially in Sedona. Anyone know how many eateries there are in the Village of Oak Creek? No less than eight and this doesn’t include the fast food joints.

It is true that VOCA is not a public but a private business, however, as part owners, all the homeowners in the Association subdivisions should quit ignoring the off key singer who is directing the choir. We should at the least get enough respect from those who have been elected – even if it was through low voter returns (a kind of default win) – to come clean with an accounting of the funds.

Forget respect, it’s in the bylaws.

How much were those grease traps, bills for the patio, the new fireplace, carpet and chairs? Why was it decided and who decided to redesign, redecorate, and discard what was still serviceable? I want to see that $800,000 dollar price tag justified.

If we don’t ask for it, we won’t get it. I’m tired of the aw shucks, it’s not as bad as it looks routine. It’s worse. Much worse. What does this say for a precedent of how the Association is run and how we go forward responsibly?

I am not of the opinion that selling the golf course is, even remotely, a fix. The course pays for itself and it’s attractive for many reasons. To sell property of that beauty and size is opening the VOCA community up for losing control of the property. Eventually land designations can (read “will”) be changed from open space/recreation to residential and density increases. Visual beauty, peace and quiet, as well as, the wildlife will be lost forever.

The community and those at the helm of VOCA need to know what Lance Armstrong has recently experienced: There are three things that always come out…eventually.

This SedonaEye.com Village Voice is written by Gari Gold Richardson, a Sedona area resident since 1988. She became a VOCA property owner in 1996. Active in the area as a local artisan, ballet teacher, and hatha yoga instructor, Gari and artist husband, Peter Richardson, are the proud owners of Sedona Fine Art of Flowers, open daily in the Village of Oak Creek on SR 179.

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10 Comments

  1. Joan, VOC says:

    If it’s true the clubhouse renovations cost $800K, time to get to the bottom of it. Now. The Board must publish an accounting. I suggest it be here and in the RRN because both cover most of the news readers here. Good article. Let’s see the answers to the questions.

  2. Auntie says:

    Nicely done, Gari. Although I sometimes regret that my husband and I didn’t relocate to the VOC after Sedona incorporated, this ongoing saga lends support that our decision to stay put was maybe for the best after all. It appears the sky must be the limit for all those making decisions behind closed doors. I, too, miss Mulligan’s.

    Hugs,
    Auntie

  3. Marian says:

    We want those answers too. Marian ( for three VOCA residents )

  4. Liked the story on Facebook.

  5. I’m writing for a group of golfers. We appreciate the effort that Mrs. Richardson took to write this because it took time to point out rumors and facts and a possible need to settle this issue once and for all. We’ve all got friends on the board or who work on committees to make VOC the great community it is. But that doesn’t mean we’re blind to problems. This needs to be discussed and every word and bit of information disclosed. Mrs. Richardson — you are right, it’s not about respect and it is about the law and it is about our money.

    We agree that the golf course being sold is a lousy idea. Granted we’re golfers. But we spend money and bought here and support it and keep it going without being in the red. So leave the course alone and address the restaurant problems. Speak up because the silence screams loudly there’s something going on. Address hoa concerns now and prove its nothing but a misunderstanding. Thank you for this source of information. (We like Sean’s reports.)

  6. Gail says:

    The scuttlebutt is that Ken’s Creekside will take over the restaurant.

  7. Karen says:

    Let the restaurant sink then we’ll get answers – – people can choose to boycott !! There are many long established hardworking restaurants owners in the Village like the Thai place and we see friends there. Thanks.

  8. Al says:

    points are clear about to do or not to do a boycott & everybody agrees that the food at the old & now renovated grill is poorly managed. answer this: how much will be paid by the people coming in to run the restaurant now?

    if it’s the board HIRED these people then prepare to answer to the duespayers. What is the amount of rent that Kens Creekside is paying to get in? if the board isnt collecting a fair rent from these new people then they should resign immediately. i hope not one thinks about running for re-election or another office. what a boondoggle.

  9. Gord H says:

    Well everyone I just found out about this news also and I know the people who will be in charge of taking over the restaurant and so might I say thank god!!!!

    I’ve eaten at mulligans and let’s be honest it wasn’t anything to be proud about. The quality of the food was terrible and let me quote Gordon Ramsay “did you actually taste the food?” I’m sure no one ever did.

    And the new re-open of the Redstone? Feedback by multiple tourists and residents? One word “Terrible” and again I’m sorry as I know this is something that we all want to be proud of.

    A professional chef and a professional restaurant manager entering into the mix now to fix this place was the best decision that anyone ever made. They are intelligent people and know how to make a menu for that place that will fit what everyone expects from it. They should have done this a long time ago. Please go and spend some time and speak to the new people in charge, they are great people, professionals and see what they are doing with the place. I know I am going to try the new menu.

  10. Gord H says:

    My well articulated common sense well written responses keep getting deleted? There was no profanity or anything negative at all written in my response. This article seems to suggest that everything is being sold off or will be at some point. It also leaves the impression that we shouldn’t like the fact that a professional restauranteur shouldn’t step in and fix the terrible mess that is the food.

    Why would you want to boycott it now that so much money has gone into much needed renovations? Wouldn’t you want it to succeed now that they spent money to bring it up to code and look like a decent places to cater to weddings, golfers, and…….TOURISTS……. Tourists bring in money which supports our local economy and tourists want to have a good dining experience and not bad food. Cathy the previous manager was loosing money there, she only waited out her lease before jumping ship. Why was it losing money to begin with? New professional restaurant management was the best thing to ever happen to “Red Stone”.

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