Sedona AZ (April 28, 2015) – Spring is a good time to make sure air conditioning (AC) units are working properly in anticipation of the Arizona summer. To help consumers and businesses ensure AC units are ready for the summer, BBB offers a checklist to help stay cool when hiring an air conditioning contractor:
❏ Check AC Unit: Inspect the unit to have a better idea of the issues as it will allow the technician to have a better understanding of possible solutions. Sharing documentation about the model and its maintenance history might also helpful for the technician.
❏ Check Licensing: Make sure the company has proper licensing and insurance for the work being done. Verify the company’s license with the Arizona Registrar of Contractors at azroc.gov or 602-542-1525. Remember that license status can change at any time.
❏ Check BBB’s Business Review: Visit bbb.org to view the company’s rating, accreditation status, customer reviews and complaint history before hiring.
❏ Check Estimates: Obtain at least three written estimates before hiring a contractor. Ask for an itemized estimate to compare cost, models, and warranties. When reviewing estimates, keep in mind that cheaper is not always better. Get timely e-quotes from BBB Accredited Businesses for free at bbb.org/phoenix/quote.
❏ Check Contract: Make sure all details are in writing including the company’s information, model numbers, cost, estimated start and completion date, and details of the work to be done. Read the fine print and look for text about continuing services or maintenance contracts.
If you are in a bind and need an air-conditioning company fast, use BBBASAP; a new program designed to quickly connect potential customers with accredited businesses. Visit bbbasap.com for more information.
BBB is an unbiased organization that sets and upholds high standards for fair and honest business behavior. In 2014, people turned to BBB more than 165 million times for BBB Business Reviews® on more than 4.7 million businesses and 11,000 charities, all available free at bbb.org. Incorporated locally in 1938, BBB Serving Central, Northern and Western Arizona is supported by over 11,400 BBB Accredited Businesses. Businesses that earn BBB accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. BBB provides objective advice, free business reviews and charity reports, and educational information on topics affecting marketplace trust.
For more information, or to schedule an interview with a BBB spokesperson, contact Tracie Schimikowsky, Director of the Yavapai County Better Business Bureau office serving greater Arizona, at 928-772-3410.