Home » Business » Arizona Department of Revenue Offers Customer Live Chat

Arizona Department of Revenue Offers Customer Live Chat

Sedona AZ – Arizona taxpayers now have another option when seeking information about state taxes, the transaction privilege tax program or answers to a variety of questions.

Starting August 1, 2019, the Arizona Department of Revenue (ADOR) is introducing a live chat feature to its www.AZDOR.gov and www.AZTaxes.gov websites. The pop-up application will provide customers with answers to general questions and offers navigational guidance.

“ADOR Live Chat allows customers to interact with department representatives in real-time and depending on the inquiry could mean the taxpayer receives information in a matter of seconds,” said Arizona Department of Revenue Interim Director Carlton Woodruff. “The Live Chat feature, along with the agency’s Customer Care Call Center and in-person assistance at three ADOR locations in the state, strengthens customer service at the department.”

ADOR Live Chat will be available for inquiries, Monday through Friday initially from 8:00 a.m. to 5:00 in the evening.

Taxpayer privacy is paramount to the Department of Revenue; therefore, answers to specific taxpayer information will not be addressed through the website Live Chat feature.

Customers seeking information on particular private taxpayer matters or confidential account information will be directed to an ADOR Service Department.

2 Comments

  1. Dexter ME says:

    chat w taxman lmao

  2. Mary Esteban says:

    (Deleted by editor) I still have been unable to make payment for my 2022 license. Last year I was told they would attempt to resolve the technical problem but the site continues to no allow me to make a payment for the license. I have tried almost daily to resolve this by phone but the recording keeps telling me to “try later”. Can you please send me an application by mail. My License is (deleted by editor).

    (SedonaEye.com editor: Thank you for reading and commenting on the article, Ms. Esteban. Please use the article information to contact ADOR directly with your (deleted here) license information.)

Leave a Reply

Copyright © 2008-2017 · Sedona Eye · All Rights Reserved · Posts · Comments · Facebook · Twitter ·